Your Ecommerce Toolkit Command Center
The Web Merchant eManager(tm) is the command center for your eCommerce Tools! Any and all activity that deals with the eShopping Cart, Web Order Database System (tm), Reports, File Downloads, ChargeTrack(tm), eTerminal(tm) etc., all originate from this easy-to-use web page.

The Web Merchant eManager is organized into the following sections:

Configuration and Setup
Your Account, eShopping Cart, Sales Tax, Shipping and Download files are managed from this section. You only need to make a drop box selection and press the GO button.
Product Related Activities

This section allows you to Setup Product Features/Attributes, Edit/Delete Product Features, Add Products to your database and generate the HTML Link Code with our HTML LinkWizard!
Orders/Transactions By Date

Get a complete listing of transactions for any date period you request. From this listing you can retrieve the exact Web Receipt your customer was shown and told to print - invaluable for fighting bogus chargebacks. New report options are added in response to Merchant Requests, so if you have a report need that we don't currently meet, please let us know! You also get a list of all orders that need to be authorized (for carts setup for non-live transactions. You settle/close transactions from this section too.

Search Database Records
You have complete control of searching the various database tables that make up your relational database. Specifically, you can search the customer, order, order detail, product and payment table. When searching each table, you have a wide number of fields to search in. For example, for customers, you can search on: Customer ID, First Name, Last Name, Organization Name, Telephone, Email Address or Website URL. You will quickly be able to search and locate any record detail you need.

View Database Records
Instead of Searching the Database, you can view or browse through every data table within the database. There is an abbreviated view and a complete table view. You'll find yourself browsing your business records on a regular basis.

Off-line Order Processing
One very real advantage of the Web Merchant eCommerce Toolkit is that you no longer need to purchase credit card processing hardware or software - even if you opt to manually process your orders (instead of real-time) or if you receive off-line orders.
We provide you with two secure options for manual processing or off-line orders. Our eTerminal(tm) program allows you to manually submit credit cards for authorization and it adds the customer order to your relational database. The ChargeForm program allows for expedited card authorization processing without interacting with your relational database.
The command center for gaining access to your database files is our innovative system.You have total access and control of your business data.

Database
The Web Merchant eCommerce Toolkit ô and Toolbag ô includes your own complete relational database system that keeps track of customer, order, order detail, payment and product records. You will have complete control of your web order records, allowing you to better manage your business.

Your business database files may be downloaded (.dbf format) to your local personal computer and used with your current database or spreadsheet software.

Authorizations and Processing
If you are not offering internet real-time credit card authorizations, your customers are being needlessly inconvenienced, and you are doing a large amount of work unnecessary with our credit card processing system. The days of the manual imprinter or phone call authorizations are gone - join the cyber commerce method of charge card transaction processing TODAY!

With our innovative eCommerce Toolkit, Toolbag or eTerminal when your customer orders on-line, their credit card is authorized in real-time while they are placing the order. If the card is rejected, the customer is given the option to use another credit card or to pay by check. They know immediately if there is a problem with their payment.

Warning:
There are many services claiming to be "real-time" who in fact only do "batch" processing at night. Additionally, be aware that almost without exception every real-time processor charges their own monthly fees, per transaction charges and discount rate on top of your normal merchant fees.

There are merchants who do not want live real-time processing of customer orders. This might be because the time period before shipping merchandise is long or they feel more comfortable manually processing payments. Whatever the reason, if you prefer to process your credit card payments manually, we provide a Virtual eTerminal for submitting charges.

Our eShopping Cart checkout and real-time payment servers use the SSL (Secure Sockets Layer) protocol for encryption. This means that credit card or checking account transactions are secure for browsers (Netscape, Internet Explorer, Mosaic, etc.) that support SSL. The actual processing server is located off the internet and connected by leased lines with the bank processors. You can be assured that your customer's payment information is secure during the authorization process.

International Orders
Because of the wide range of shipping methods we offer our merchants, combined with the ability to set shipping fees as desired, the variables for calculating international shipping costs become almost infinite. There is simply no way to create a system that will cover all eventualities. Therefore, we have created a somewhat unique system for allowing our merchants to accept international orders. It requires an extra step or two for processing such orders, but it allows us to continue to offer our merchants the flexibility to set shipping costs and methods as best suits their individual needs.

This order is an international order. It was processed as a NON-LIVE transaction. You NEED TO AUTHORIZE this transaction manually AFTER determining any shipping, customs, etc. charges that apply to this order. EDIT THIS ORDER to add the correct charges before submitting the card for authorization.



Recurring Billing
The Recurrent Billing module allows you to upload a .txt formatted customer data file for processing your repeat transactions at one time, without manual entry. This module is a must for anyone who needs to recurrently bill their customers for subscriptions, memberships, or other regular services. This module can be used with all available account types. (Toolkit, Toolbag, and eTerminal). Please contact your sales representative for pricing information, and to purchase this add-on module.

Features include :

• Process transactions on whatever date, or dates, you choose...simply upload your file on the business date you want the transactions to be processed.
• Upload multiple files (Append) for processing on the same day.
• User friendly Recurrent Report interface includes multiple search functions, viewing and/or exporting of all approved and declined transactions, see at a glance the total dollar amount and number of transactions, and display a Transaction Detail on any transaction with a single click of the mouse.
• All approved transactions will be permanently stored in eTerminal, the same as any manual transaction would be, but without the time and effort of manual entry.
• Password Plug-In
• This Plugin allows for immediate delivery of a password or username and password pair as the result of realtime credit card authorizations. Passwords are uploaded to the processing server and queued for each valid, realtime credit card authorization.

Features include :

• The password is presented to the customer as part of the online receipt at the conclusion of a successful realtime credit card authorization.
• Multiple access URL/product purchases per transaction are supported. Only one password per order will be presented. Multiple products URL's should by contained under the same protected directory.
• Easy back office interface for configuring protected URL settings on a per product basis
• Fast and flexible searching of products for assignment or editing of protected URL settings
• Customizable download instructions and link text on a per product basis.
• Back office uploading of password files to the processing server. The password file(s) may contain a single password per line or a username password pair. Unlimited number of passwords may be stored in the password queue. New uploads may replace or append the current password queue.
• The password is included in the customers order confirmation email with the associated URL.
• Back office system to return the next password in the queue independent of the realtime order system. This allows emailing of valid passwords to customers who pay by means other than the online realtime system.
• Automated email notification when the password queue is low. Email will be sent when the password queue reaches 100, 50 and zero passwords in the queue.
• File Delivery Plug-In
• The file delivery plugin provides a seamless interface between realtime credit card authorization and file downloads. This plugin is a must for anyone selling software or information files. Any binary distribution file that is commonly recognized by typical server and browser configurations may be used. Some common binary extension types are .pdf, .zip, .tar, .sit, .sea, .exe.

Features include :

• Download files are maintained on the account owners remote server. This allows complete control of the distribution files without the necessity of uploading them to or maintaining them on the process server.
• Secret download URL's on a per product/file basis. The URL to the download points to our servers, the actual remote server URL to the file is never visible to the end customer. Sample download URL: www.gochargeit.com/cgi-bin/download.cgi?xxxx-xxxxxxxx-x
• The life of the special download URL is timed to expire after which the file may no longer be downloaded. The timer length is configured in minutes on a per product/file bases. Different file downloads may have different timer settings. A typical timer setting is 2 hours. This feature allows for additional download attempts by the customer due to bad or lost connections while rendering the download link useless to share with friends or post to public forums.
• Multiple product/file purchases per transaction are supported.
• Easy back office interface for configuring download settings on a per product basis.
• Fast and flexible searching of products for assignment or editing of file delivery settings.
• Customizable download instructions and link text on a per product basis.
• The download link and instructions are included in the confirmation email sent to the customer.
• Back office system to generate timed download URLs independent of the realtime order system. This allows emailing of download URLs to customers who pay by means other than the online realtime system.

ToolBag Accounts - 
The Toolbag account uses the dynamic eOrder Form. This form displays all of the contents of your product database, (up to 15 items only) on a single web page named safeorder.htm. Your products are displayed in a table format with the description, price, and a quantity entry box. To select an item to purchase, your customer simply enters the quantity they want into the entry box for the corresponding product(s), and clicks the Continue button at the bottom of the page. Their selected items will be displayed with a sub-total and order forms to fill out.

Your safeorder.htm page and all of your other order forms are stored on our servers. All you need to do is provide a hyperlink in your web page that will take your customer to your safeorder.htm page when they are ready to purchase.

In addition to the eOrder Form described above, all Toolbag accounts include a virtual terminal as a standard feature.

ToolKit Accounts -
Our Simple, Powerful eShopping Cart(tm) Will Add Real Professionalism to Your Web Store!
Our Web Merchant eCommerce Toolkit(tm) includes eShopping Cart(tm) - the simplest, most powerful and professional Shopping Cart in operation today. The ToolKit option allows unlimited products for your customers to purchase. The eShopping Cart(tm) is a remote server program that saves you the hassle and fuss of installing, configuring and operating complex cgi scripts common with almost every Shopping Cart. If you have an existing website, you simply need to add basic HTML code for each product. Our HTMLwizard will create the HTML Tags for each product that you need to insert on your pages.

A few features of our Toolkit and Toolbag are:

• Tickets printed upon approval of credit card
  
• Simple setup and maintenance (within 24 hours)
• TurboOrder System - Returning Customers Only Need to use their Code.
• Detailed product attribute setup (Toolkit)
• Multiple shipping cost calculation methods
• Multiple sales tax states and rates
• Unlimited product departments or categories (Toolkit only)
• Powerful product searching
• Secure Socket Layer (SSL) Operation
• Automatic Cart clean-up and maintenance
• Extensive control of cart *appearance* (Toolkit)
• Real Time Credit Card Processing
• Try another card and check payment options for rejected charges
• Online Check Payments with Import Module (No Data Entry)
• Email order confirmation message to customer
• Email order notice to merchant
• Complete Web Order Database System Keeps track of customers, orders, order details, payments & products.
• Powerful upsell products feature
• Automatic online UPS, USPS shipping calculations
• Optional Back-Office Modules!
• Our Toolkit and Toolbag includes a complete relational database - the Web Order Database System(tm) (WODS). This gives you downloadable database files with customer, order, order detail, payment, and product records.

In addition to the Shopping Cart described above, all Toolkit accounts include the virtual terminal as a standard feature.