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We take fraud and other criminal activities seriously!
You can protect yourself and your business with a few simple steps.


To read more about each subject click on the title.


Skimming Is a Scam - Your credit card number and information can be stolen several ways.

Better Signed Than Sorry! - Make sure you sign the back of all your credit cards so no one else can use them.

If the Card Is Not There - You Need to Be More Aware - If you are a retail or restaurant business you should not accept a transaction that you have to key in if possible.

How to identify a fraudulent card - Learn to identify a fraudulent credit card when someone hands you one.

Signs of Fraud - Learn the attitude and other warning signs when a customer is handing the teller a bad card.

Take the Order - But Don't Get Taken In - Never ship a valuable order unless the card has been checked out and authorized.

Is Your Business Everybody's Business? - Discover what kind of information is private and what is not in a business.

5 Simple Steps to Safer Key-Entered Transactions - Protect your business and know if it is safe to key a transaction in when the card will not swipe.



 

New Card Design Options and ID Features

MasterCard has introduced new card design format options and modified several card security features. New card design options offer flexible placement of the MasterCard Hologram (card front or back) and introduce the option to use a new holographic magnetic tape, HoloMag™ (card back only). This reference page highlights valid card formats, as well as mandated card security features.

In the event that you are suspicious about a MasterCard card, call your Voice Authorization Center and request a Code 10.
 


MasterCard Identification



What is "Address Verification"?
The Address Verification Service (AVS) helps reduce the risk of fraudulent use of account numbers in card-not-present transactions. When a customer provides an address with an order, AVS automatically compares it to the billing address on file with the card issuer. This risk reduction measure is especially helpful to merchants conducting business on the Internet. If the billing address and the card address on file do not match, you will receive a response code indicating this during transaction processing. You can then choose to either deny or proceed with the transaction.



What is "CVC 2"?
The Card Validation Code 2 (CVC 2) is a three-digit code indent printed on the signature panel of MasterCard cards. This added security measure enables a retailer to verify that the buyer has the actual card in hand during a card-not-present transaction. MasterCard strongly recommends that businesses ask each consumer for the Card Validation Code when conducting a transaction on the Internet or by phone. Like mag-stripe data, merchants should never store CVC 2 codes.







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